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Customer-responsive management : the flexible advantage

Frank W. Davis, Karl B. Manrodt ; : pbk. -- Blackwell Publishers, 1996. <BB02033585>
Functions:
Details

Customer-responsive management : the flexible advantage

Frank W. Davis, Karl B. Manrodt ; : pbk. -- Blackwell Publishers, 1996. <BB02033585>
Functions:
Details

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No. Volumes Library Location Call No Material ID In-Lib only Status Due Date Reservation
0001 図書館 洋プラ下層 675//F347 0120774054 可 0items
No. 0001
Volumes
Library 図書館
Location 洋プラ下層
Call No 675//F347
Material ID 0120774054
In-Lib only 可
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Bibliography Details

title and statement of responsibility area Customer-responsive management : the flexible advantage / Frank W. Davis, Karl B. Manrodt
publication,distribution,etc.,area Cambridge, Mass. : Blackwell Publishers , 1996
physical description area xvii, 416 p. : ill. ; 22 cm
Volume Information
volumes : pbk
ISBN 1557865051
note Includes bibliographical references and index
NCID BA29139094
text language code English
author link *Davis, Frank W. (Frank White), 1939- <AU00146469>
author link Manrodt, Karl B., 1957- <AU00146470>
classification Marketing NDC9:675
classification LCC:HF5415.5
classification DC20:658.8/12
subject headings Customer services -- Management
subject headings Consumer satisfaction
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